It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Use JETI to send auto-reply to reporter for issues created via issue collector?

Hi!

I'm using an issue collector and now I'm trying to make it better by sending an auto-reply to the person that created the issue via the collector.  (Essentially I'm trying to use JETI for this: https://jira.atlassian.com/browse/JRA-34125 )

But, I can't seem to get it to work...

Is this possible to get it to work without having our users turn on "Notify me of changes"?

Thanks~!

--

Nathan

1 answer

1 accepted

1 vote
Answer accepted

Hi Nathan,

this has recently become possible. If you set up JETI notifications, you can specify to ignore the "My changes" setting.

Just turn on the "Always notifify recipients".

Tibor

image2016-2-26 12:1:5.png

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted yesterday in Off-topic

Miscellaneous Monday - Where it all started.

Happy Monday everyone! If you're anything like me, you tend to think a lot about what the future looks like. What are my kids up to in 15 years? Have we solved for climate change? How could TVs poss...

157 views 16 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you