Use JETI to send auto-reply to reporter for issues created via issue collector?

Hi!

I'm using an issue collector and now I'm trying to make it better by sending an auto-reply to the person that created the issue via the collector.  (Essentially I'm trying to use JETI for this: https://jira.atlassian.com/browse/JRA-34125 )

But, I can't seem to get it to work...

Is this possible to get it to work without having our users turn on "Notify me of changes"?

Thanks~!

--

Nathan

1 answer

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Hi Nathan,

this has recently become possible. If you set up JETI notifications, you can specify to ignore the "My changes" setting.

Just turn on the "Always notifify recipients".

Tibor

image2016-2-26 12:1:5.png

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