Updating Plugin Manager doesn't work

[Werner]

Jira: 5.1.2

When trying to update the Plugin Manager, an error occurs: "An error was encountered while updating the UPM. Please see the logs for more details."

Looking into the logs shows the following. Any ideas?

2013-02-08 06:51:36,041 Spring executor 17 ERROR 21061 411x444x1 gwffam 10.3.73.14 /rest/plugins/1.0/ [plugin.osgi.factory.OsgiPlugin] Unable to start the Sp
ring context for plugin com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin
org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'updateParametersFactory' defined in URL [bundle://108.0:0/ME
TA-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.sal.api.pl
uginsettings.PluginSettingsFactory]: : Error loading class [com.atlassian.upm.selfupdate.async.SimpleAsyncTaskManager] for bean with name 'simpleAsyncTaskMan
ager' defined in URL [bundle://108.0:0/META-INF/spring/atlassian-plugins-components.xml]: problem with class file or dependent class; nested exception is jav
a.lang.NoClassDefFoundError: com.atlassian.upm.selfupdate.async.SimpleAsyncTaskManager not found from bundle [Atlassian Universal Plugin Manager Self-Update
Plugin (com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin)]; nested exception is org.springframework.beans.factory.CannotLoadBeanClassEx
ception: Error loading class [com.atlassian.upm.selfupdate.async.SimpleAsyncTaskManager] for bean with name 'simpleAsyncTaskManager' defined in URL [bundle:/
/108.0:0/META-INF/spring/atlassian-plugins-components.xml]: problem with class file or dependent class; nested exception is java.lang.NoClassDefFoundError: c
om.atlassian.upm.selfupdate.async.SimpleAsyncTaskManager not found from bundle [Atlassian Universal Plugin Manager Self-Update Plugin (com.atlassian.upm.atla
ssian-universal-plugin-manager-selfupdate-plugin)]
at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:591)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:193)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:925)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:835)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:440)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409)
at java.security.AccessController.doPrivileged(Native Method)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:380)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:264)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:261)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:185)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:429)
at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:728)
at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.access$1600(AbstractDelegatedExecutionApplicationContext.jav
a:69)
at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext$4.run(AbstractDelegatedExecutionApplicationContext.java:355)
at org.springframework.osgi.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.completeRefresh(AbstractDelegatedExecutionApplicationContext
.java:320)
at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$CompleteRefreshTask.run(DependencyWaite
rApplicationContextExecutor.java:132)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: org.springframework.beans.factory.CannotLoadBeanClassException: Error loading class [com.atlassian.upm.selfupdate.async.SimpleAsyncTaskManager] fo
r bean with name 'simpleAsyncTaskManager' defined in URL [bundle://108.0:0/META-INF/spring/atlassian-plugins-components.xml]: problem with class file or depe
ndent class; nested exception is java.lang.NoClassDefFoundError: com.atlassian.upm.selfupdate.async.SimpleAsyncTaskManager not found from bundle [Atlassian U
niversal Plugin Manager Self-Update Plugin (com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin)]
at org.springframework.beans.factory.support.AbstractBeanFactory.resolveBeanClass(AbstractBeanFactory.java:1144)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.predictBeanType(AbstractAutowireCapableBeanFactory.java:524)
at org.springframework.beans.factory.support.AbstractBeanFactory.isFactoryBean(AbstractBeanFactory.java:1177)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeanNamesForType(DefaultListableBeanFactory.java:222)
at org.springframework.beans.factory.BeanFactoryUtils.beanNamesForTypeIncludingAncestors(BeanFactoryUtils.java:187)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:652)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:610)
at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:622)
at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:584)
... 22 more
Caused by: java.lang.NoClassDefFoundError: com.atlassian.upm.selfupdate.async.SimpleAsyncTaskManager not found from bundle [Atlassian Universal Plugin Manager Self-Update Plugin (com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin)]
at org.springframework.osgi.util.BundleDelegatingClassLoader.findClass(BundleDelegatingClassLoader.java:112)
at org.springframework.osgi.util.BundleDelegatingClassLoader.loadClass(BundleDelegatingClassLoader.java:156)
at java.lang.ClassLoader.loadClass(Unknown Source)
at org.springframework.util.ClassUtils.forName(ClassUtils.java:211)
at org.springframework.beans.factory.support.AbstractBeanDefinition.resolveBeanClass(AbstractBeanDefinition.java:385)
at org.springframework.beans.factory.support.AbstractBeanFactory.resolveBeanClass(AbstractBeanFactory.java:1138)
... 30 more
Caused by: java.lang.NoClassDefFoundError: org/springframework/beans/factory/DisposableBean
at java.lang.ClassLoader.defineClass1(Native Method)
at java.lang.ClassLoader.defineClassCond(Unknown Source)
at java.lang.ClassLoader.defineClass(Unknown Source)
at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.findClass(ModuleImpl.java:1829)
at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:716)
at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73)
at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690)
at java.lang.ClassLoader.loadClass(Unknown Source)
at org.apache.felix.framework.ModuleImpl.getClassByDelegation(ModuleImpl.java:634)
at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1594)
at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887)
at org.springframework.osgi.util.BundleDelegatingClassLoader.findClass(BundleDelegatingClassLoader.java:99)
... 35 more
Caused by: java.lang.ClassNotFoundException: org.springframework.beans.factory.DisposableBean
at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772)
at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73)
at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690)
at java.lang.ClassLoader.loadClass(Unknown Source)
... 47 more

[AhmadDanial · Accepted solution]

Hey there, Lem.

I would recommend you to try the following steps first and perform the upgrade again.

1. Shutdown JIRA instance
2. Delete the contents of JIRA Home Directory\plugins\.osgi-plugins directory
3. Delete the contents of JIRA Home Directory\plugins\.bundled-plugins directory
4. Delete the contents of JIRA Installation Directory\work directory
5. Restart JIRA instance
6. Try to perform the upgrade again

Else, you can try to perform the alternative way of installing UPM by referring to the documentation:

https://confluence.atlassian.com/display/JIRA051/Managing+JIRA%27s+Plugins#ManagingJIRA'sPlugins-InstallingaJIRAPlugin

Hope this helps!

Warm regards,

Danial

[Werner]

Hi,

thanks, I'm going to try that by the end of this week.

Feedback will follow...

[vkharisma]

Werner,

The above stack trace indicates that you bumped into a bug: UPM self update is broken

In this case, I don't think the indexing will likely fix the problem but, I'm sure that updating UPM by file upload should work.

Cheers,

Vicky

[vkharisma]

Or you can refer to this KB article - Update fails when updating from UPM 2.7.8 or 2.7.9 to newer versions