Hello,
We receive the following error when trying to import from Bugzilla to Jira.
2013-02-19 18:25:53,595 INFO - ------------------------------
2013-02-19 18:25:53,595 INFO - Finished Importing : Issues
2013-02-19 18:25:53,595 INFO - ------------------------------
2013-02-19 18:25:53,595 ERROR - Unexpected failure occurred. Importer will stop immediately. Data maybe in an unstable state
java.lang.NullPointerException
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createQueryForExternalSystemUrl(DefaultJiraDataImporter.java:371)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:329)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:25)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:14)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:359)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)
at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:249)
at java.lang.Thread.run(Thread.java:662)
2013-02-19 18:25:53,607 INFO - No issues need to be reindexed.
The bug records do import from Bugzilla but the link data between bugs (Depends on / Blocks) is not replicated in Jira so we loose all our bug relationships.
Hi Henry,
I think it may be related to data corruption into Bugzilla database. You may check if this is the case using a tool called Sanity Check within Bugzilla Administration section.
Cheers
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