Unable to update existing issues via CSV import

G'day there, your documentation says that from V4.3 on, existing issues can be updated via the importer. All that is required is that we include a key in the CSV that can be mapped to Issue ID. Problem is that Issue ID is not presented to me as a field I can map to unless I map to the Issue ID field under the Sub-tasks section.

Either way, JIRA does not update existing issues; it just recreates them as new ones.

1 answer

1 accepted

Accepted Answer
0 votes
Ivan Tse Atlassian Team Dec 20, 2012

The document states versoni 4.3, but that would be version 4.3 of the JIRA Importers Plugin. That version of the plugin is only compatible start with JIRA 5. Were you JIRA 4.3?

Once you're able to load up a newer version of the plugin, you should be able to see the issue key field.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

51 views 2 4
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you