Unable to set customfield value when creating issue via REST

Hello, we have an integratino using REST that creates issues in our JIRA Software instance. We have it 99% working, but have run into a strange issue with a just a single customfield (customfield_10702), which is a mutli-line text field

When updating an existing issue, we are able to update the field no problem.

However, if we try to set the customfield_10702 value at the time of creation, we get an ""errorMessages":[],"errors":{"customfield_10702":"Operation value must be a string"}" error from JIRA. 

The structure of the data for both the update (working) and create (not working) messages to Boomi are identical and are both strings. I've validated that issues can be created by the integration user id with this field populated on the create screen in JIRA, so it is not a workflow or permissions issue. 



0 answers

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Posted Thursday in Off-topic

Friday Fun: What's your favourite beer/drink

As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...

288 views 38 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot