This question is in reference to Atlassian Documentation: Setting up service desk users
My company has added the LDAP to our instance of Service desk, unfortunately it is not letting anyone raise a request through the customer portal unless they have a license. From reading, anyone with an account should be able to raise a request. What could be causing this?
Hey team! I'm Cameron Deatsch, Head of Server at Atlassian. I'll be hosting an AMA over in our Questions section of the Community next Monday, so shoot me your questions, upvote others' question...
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