Unable to import data from Bugzilla 4.0.2

I'm trying to use the Jira External Import tool to import data from Bugzilla 4.0.2 and can't seem to connect the Bugzilla MySQL database. The bugzilla database I'm connecting to is hosted on the same server as the Jira installation, and is running a MySQL 5.0.67 database.

The steps taken to reproduce the issues are;

Jira Administration -> Import & Export -> External System Import -> Bugzilla

I enter the following information into the form; (NOTE: The MySQL database for bugzilla has the schema name 'bugs')

Bugzilla database URL: jdbc:mysql://localhost/bugs?autoReconnect=true&useUnicode=true

Database login name: root

Database login password: <root password="">

Driver name: com.mysql.jdbc.Driver

After clicking 'Next >>', the following error is displayed;


Could not connect to 'jdbc:mysql://localhost/bugs?autoReconnect=true&useUnicode=true&user=root&password=xxxxxx'


I'm able to connect to the MySQL database using MySQL Workbench.


2 answers

Hi Rob,

On the "Bugzilla database URL" the port is missing. Would you give a try using "jdbc:mysql://localhost:3306/bugs?autoReconnect=true&useUnicode=true" instead?

Best regards,
Lucas Timm

Hi Lucas

I am also looking at this with Rob. I added the port as suggested and still get the same error. Does jira log the problem in more detail somewhere? There must be an underlying JDBC exception which might give us a pointer?




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