Unable to find import menu

Abidin Ali April 12, 2017

i'v been looking my import menu. I usually import issue from my csv file, but today i can't find it.

 

i already check some guide from this url:

https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html

 

but there is no  External System Import menu under my system menu.

 

please kindly help me.

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Abidin Ali January 29, 2019

Looks like something was happen with my Jira Cloud instance, contacted support on https://getsupport.atlassian.com, informed cloud infrastructure were upgrading and require to restart my instance, after the restart the import menu shows and works perfectly.  Resolved date : 14/Apr/17 5:41 PM.

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