Unable to edit priority in a Jira Service Desk request Edited

I would like to be able to manually edit the 'Priority' of a request but I can only do it through a batch process. How can I get the 'pencil' icon like the one next to labels in the screenshot (attached) to appear next to status?

I am an admin on the project and on the whole Jira system.Screen Shot 2017-06-13 at 4.51.34 PM.png

1 answer

0 votes

Make sure the priority is on the "edit" screen for the issue type in that project.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in United States

Administrators Cleanup

Good morning, After a long weekend cleaning up, I am still in the cleanup mode 😊. I am curious to know: When do you feel the urgency to cleanup your Atlassian Tools? How many times do y...

62 views 1 2
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you