Unable to create application link for Crucible

I have been through the support docs and can't seem to find a resolution to my problem. I am just starting to set up a new install of JIRA and we are going to purchase Crucible as well for code reviews. When attempting to configured Crucible, I get to the point of creating an application link and then I receive an error message indicating that there was an error creating the link. I also attempted to create the link within JIRA and once I selected create, the button was no longer selectable and nothing happened. Any help is appreciated. I'm new to JIRA so I do not know what logs to provide.

2 answers

This widget could not be displayed.

Get us screeshots of the error and from JIRA atlassian-jira.log (the last parts of the log)

This widget could not be displayed.

I don't have that file in the logs directory. Is there is different place where it is stored? I have pasted screenshots in this comment as well as in the original and they don't show up when saved. Is there a different way to post them? Thanks for the help.. This is my first time using this board.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

142 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you