Unable to change Assignee in New Card

This problem is being faced and I am not sure if itis a configuration problem or what. When we select new card to create a task or story the assignee shows the text AUTO ASSIGNEE written. If we leave it like that and create the task or story the assignee get automatically set to the project lead which is indeed the default setting. But we woudl like to change teh assignee on this screen itself. The text box allows us to write the desired names, but does not recognise the same from the user list of JIRA. and throws error : Assignee: Failed to set field

On edit screen or using Create Issue screen of JIRA this problem is not encountered for the assignee fields. COuld you suggest the resolution. Thanks in advance.

1 answer

1 accepted

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

467 views 6 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you