I am looking to upgrade from v4.4.1#660-r161644 to 5.2.3, but before doing so wanted to ensure plugin compatibility. When I try and use the UPM for this, I get the error: An error occurred while connecting to the Atlassian Plugin Exchange. For more information about this problem, please refer to the UPM documentation. I have looked at the UPM documentation, and it talks about proxies etc, something we do not use within my company.
I have checked and I can access the following via http and https:
* *.cloudfront.net
Curiously I can install new plugins using the UPM, so I must have some connectivity to the MarketPlace, but once I have installed the plugin I cannot check for upgrades. The server that JIRA is installed on is a Windows machine, that has full access to the internet via http and https
I cannot find any error messages that UPM is outputting in any of the log file locations, is there anything I can do to get UPM to output the actual problem it is having? I do not understand why I can install a new plugin, but not check for upgrades to existing ones!!!
Any help is greatly appreciated
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.