Is there a way to conditionally set a field value based on the highest Priority to which a ticket has been set? I would like to report on the number of Blocker issues that were opened in the last fiscal year, but the Priority is normally dropped to a lower level before closing a case (e.g. after a workaround was provided). My reports currentlyshow a low number of Blocker issues. Creating a new custom field "Highest Priority" and setting that conditionally each time the Priority field is changed would be sufficient. It would require an if/then logic to ensure only the highest value is set.
Does this functionality already exist? If not, is there a plugin that would help?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot