Just as a complement to Nikhil's answer, I believe the Plan Mode in GreenHopper was developed to make Agile planning easy and dynamic. The issue here is that a "technical task" is a sub-task issuetype, and sub-tasks are hidden from backlogs or Sprints by default. Clicking on a parent issue in plan mode will reveal its children in the details panel on the right hand side.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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