Hi -
I'm in charge of developing a support ticket system for a small office of about 30 staff members. We don't do anything that involves project management, such as code development or QA. We'll have tickets that involve issues like troubleshooting desktops and wifi problems.
I have two questions:
Any suggestions for my situation, above and beyond my questions would be more than welcome.
Thanks
J
It seems that I didn't need to follow these instructions, as the next time I went into the Workflow section, it reflected the new add-on.
Thanks
It seems that I didn't need to follow these instructions, as the next time I went into the Workflow section, it reflected the new add-on.
Thanks
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Can you install the IT Service Desk Workflow (ITIL) via this method?
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