Team Calendars : Evaluation not working

Hello,

I installed the 'Team Calendars evaluation', but the component is always in read-only state.

And in my licence account, there are 3 plugin of this components free evaluation.

2 answers

1 accepted

Accepted Answer
1 vote

It seems that you have requested for evaluation license for Confluence self installed version, while you are looking for Confluence OnDemand Team Calendars.

To obtain the correct license for Team Calendar for Confluence OnDemand, you need to go under your account in https://my.atlassian.com, and navigate under your products to Atlassian OnDemand > Click on Configure and from the options chose to add Team calendars for Confluence, you can obtain an evaluation license from there and it will be automatically added to your OnDemand instance.

Let me know if you face any issues.

I just did what you indicated above and mine OnDemand instance still says it is in read-only mode. I did go through the my.atlassian.com OnDemand Licensing and it says:

Products:
JIRA OnDemand 10 Users (Monthly Payments)
GreenHopper for JIRA OnDemand 10 Users (Monthly Payments)
Gliffy for Confluence OnDemand 10 Users (Monthly Payments)
Confluence OnDemand 10 Users (Monthly Payments)
Team Calendars for Confluence OnDemand 10 Users Evaluation

It appears that this is a recent issue that hit some Confluence users, we will need to refresh the license manually for you, could you log a support ticket with us at support.atlassian.com and we should be able to fix that for you :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 12 hours ago in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

161 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you