System Error: We cannot create new subspaces through 'space admin'

[Nish Dagli]

We get a system error while creating new subspaces. Please see attached screenshot. The error message reads

Cause

com.atlassian.bonnie.LuceneException: com.atlassian.bonnie.LuceneException: Couldn't open writer on directory: org.apache.lucene.store.SimpleFSDirectory@C: Program Files Atlassian Application Data Confluence index lockFactory=org.apache.lucene.store.SimpleFSLockFactory@585e25f3

at com.atlassian.bonnie.LuceneConnection.withBatchUpdate(LuceneConnection.java:409)

caused by: com.atlassian.bonnie.LuceneException: Couldn't open writer on directory: org.apache.lucene.store.SimpleFSDirectory@C: Program Files Atlassian Application Data Confluence index lockFactory=org.apache.lucene.store.SimpleFSLockFactory@585e25f3

at com.atlassian.bonnie.LuceneConnection.withWriter(LuceneConnection.java:346)

caused by: org.apache.lucene.store.LockObtainFailedException: Lock obtain timed out: SimpleFSLock@C: Program Files Atlassian Application Data Confluence index write.lock

at org.apache.lucene.store.Lock.obtain(Lock.java:85)

[dleng · Accepted solution]

Hello there, have you tried the workaround here: https://confluence.atlassian.com/display/CONFKB/com.atlassian.bonnie.LuceneException+Couldn't+open+writer+on+directory