Synchronize passwords with LDAP


We have some users in our Jira instance, and we want to connect our jira users list to a LDAP in order to synchronize Jira users passwords.
We've already tried to connect our Jira to a LDAP, but it added all LDAP users to the users table in the database. And none of them was in Jira.

But what I really want is to synchronize jira users passwords with existing passwords in the LDAP.

Thank you.

1 answer

1 accepted

0 votes
Accepted answer

Hi Bastien

Form the box ,JIRA doesn't have the option to import the remote password from LDAP. Just users, groups and membership objects are imported.

Linking JIRA with LDAP, during the user authentication process, the token session are validated by the remote system after sending the user account and given password details provided through login.jsp page. So, if the user account name in JIRA for those users are matching to the related account in LDAP side, you don't need to import their password in order to use LDAP credentials.

For further details, perhaps the following documentation could be helpful:

Anyway, perhaps you should raise a new support ticket for an advanced assistance.


Paulo Renato

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Agile

Are you a Jira Service Desk agent? We want to talk to you!

Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...

96 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you