Switching Community License from OnDemand to Self-hosted

What are the steps involved in switching from OnDemand to Hosted with a Community license? How do I get a license that works on hosted products?

3 answers

1 accepted

This widget could not be displayed.

Community licenses cannot be generated by yourself. You will need the customer advocate team to assist you with this. Therefore I would advise to contact them via email: sales@atlassian.com

For the actual data transfer the previous mentioned procedure should be OK.

thanks, i had already seen that page, but it does not say anything about community licences. i do not have any option to generate a new license from my community ones at my.atlassian.com

I have updated the question to make it clearer...

This widget could not be displayed.
Jim Conaty Atlassian Team Feb 14, 2013


You can just reach out to our customer advocates at sales@atlassian.com. We can have a look at your current OnDemand instance and advise what the best license is for your use.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 3 hours ago in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

14 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you