Switching Community License from OnDemand to Self-hosted

What are the steps involved in switching from OnDemand to Hosted with a Community license? How do I get a license that works on hosted products?

3 answers

1 accepted

1 vote

Community licenses cannot be generated by yourself. You will need the customer advocate team to assist you with this. Therefore I would advise to contact them via email: sales@atlassian.com

For the actual data transfer the previous mentioned procedure should be OK.

thanks, i had already seen that page, but it does not say anything about community licences. i do not have any option to generate a new license from my community ones at my.atlassian.com

I have updated the question to make it clearer...

0 vote
Jim Conaty Atlassian Team Feb 14, 2013


You can just reach out to our customer advocates at sales@atlassian.com. We can have a look at your current OnDemand instance and advise what the best license is for your use.

Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published Tuesday in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

407 views 6 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot