Sub-task creation screen management

I believe this question to be quite generic but we are currently running V5.1.7

When one attempts to create a sub-task the relevant field configuration is prefixed at the top by a dropdown listbox where the user selects the desired sub-task issue type (the project in question has 4).

What I am looking for is some way to manage the initialization of this list. Why? Because the sub-task issue type currently on the bottom of the list is the one used over 80% of the time. The list is not in alphabetical order so I'm guessing it is creation order. FIFO of sorts.

In any case managing the presentation of the sub-task issue types in this dropdown list, i.e., decending popularity, is what I am looking for. As of yet I haven't found any relevant discussion.

1 answer

1 accepted

0 votes
Accepted answer

Isn't this list shown in the order in which the issue types are listed in the "Issue Type Scheme" associated with the project? I believe so. Please try changing the order in the scheme and check whether it changes the drop down order.

That is the GUI presentation order. Rearranging the list using drag and drop had no GUI presentation affect. I also tried removing each of the 4 sub-task issue types, saving, and adding them back to the scheme in the desired order, and obviously saving again. This also failed to have a GUI presentation affect and didn't even affect the listing order when admin viewing "Issue Type Scheme". Kinda sorta looks like a bug.

It is getting rendered in the same order as I set in the Issue Type Scheme. Can you add a screenshot of the issue that you are facing? I am starting to doubt that we two are talking about two different problems.

I was just doing the screen captures to share here and I now see the desired presentation order. System latency? A few days has expired since I saw different behavior.

The listing of the Issue Types in the Issue Type Scheme is still wrong unless editing the scheme, but now that I know about that fubar I can live with it. Attached reflects the fubar but the original problem is solved.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 11 hours ago in Canada

Happy New Year - First AUG of the year - great success

Hi Everyone, Hope everyone had a great holiday season and is ready for an exciting 2019.  We had our first AUG last night featuring Tempo Timesheets.  A great presentation and lots of int...

15 views 0 1
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you