Some requirements for our Jira

We have few new requirements for our Jira. We want to use it as a ticket system.
I hope you can help us. Here are the requirements:

  • Automatic time recording for working on an issue. The recording should start by choosing "start progress" in Workflow and shoul end by choosing "resolved". The Recordings must be editable.
  • One fixed mail contact for each issue type or component

Can you tell me, if there is a solution? Can you give me a hint for an extensive time reporting tool? Example:employee X inserted Y hours of work in Jira in period Z hours OR employee X worked von issues A,B and C in period Z hours.

Best regards

1 answer

This widget could not be displayed.

1. No. Users will need to log work done. If you were on your own standalone Jira, you'd have options around scripting and writing plugins to gemerate work logs as part of thw workflow. OnDemand doesn't support that.

2. There are loads of plugins and facilities for this, but the only ones available in OnDemand are the timesheet plugin and Tempo.

Ah, ok.

Well, the two plugins that OnDemand does allow are well worth a look for your reporting, although there are some others in the marketplace that I'm less familiar with and could do the job.

For the automatic logging, I'd probably reach for the script runner plugin, using it to script the automatic logging of work in post-functions on the appropriate transitions.

We use ourn own standalone Jira, the tag was wrong. Sorry

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published 52m ago in Bitbucket

Branch Management with Bitbucket

As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...

16 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you