Script Error on all Agile pages

At the top of all pages I browse to in our JIRA/Greenhopper installation, I see this:

An error occurredHide…

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.


Exception: Script error.


Line: 0


Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

3 answers

This widget could not be displayed.

did you change the URL or the site name? It's just that, from the URL, I'd say it's trying to pull down the JS from a really old version of issue collector from atlassian

Might be worth checking the your site's base URL is defined correctly

This widget could not be displayed.

I have the same issue, the base url was defined correctly

Also have same issue.

It stopped being a problem, but we didn't make any changes. The base URL was never incorrect, and all of the versions of Atlassian products and plugins were latest. I honestly don't know what happened in our case to make it stop.

This widget could not be displayed.

Hi David,

It looks like your description fits exactly in a known Issue with GreenHopper which is already documented and reported in our system. In order to fix it, could you plesae take a moment to verify the steps provided in this document?




Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

151 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you