Saabox is https://marketplace.atlassian.com/plugins/com.saabox.plugins.jiracase - correct?
Saabox is not compatible with OnDemand. The list of available plugins for OnDemand is - https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy
If you will need Saabox deployed, you will need to install your own or get a 3rd party instance of JIRA hosted. If you need a hosted JIRA solution, feel free to contact us :)
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