Restricting permissions to Close issues is not working

I have specified in our Default Permissions scheme that only the Testers group has permission the change issue status to Closed, but users with a role of Users or Developers continue to be able to close issues. How can I restrict the ability to close issues to only the test group?

1 answer

0 votes

You say you've restricted it in the permissions scheme, but you need to check the workflow for what the "conditions" on every "close" transition actually say as well. My guess is that it will say something like "user has close permission OR user is a developer" or something like that.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Statuspage

194 years of downtime: looking back on incident data from 2018

Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the  104 years logged in 2017 , and we aren’t even through December yet....

56 views 1 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you