Hello,
I am new to Jira, so I am not aware of all aspects . I am adding a bug/ story... , the resolution (down the status) is always unresolved. I am not sure what it is meant by resolution here.
Best Regards,
Yasmine
Have a look at this URL
https://confluence.atlassian.com/display/JIRA/Defining+'Resolution'+Field+Values
You set resolution when you move the issue to resolved (or closed) status.
Rahul
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