Not really. I'm not aware of any addons that do any form of integration, but I know a number of people have written some simple stuff (Jira has email, SOAP and REST interfaces - I've seen email and SOAP used ini the past, but would expect more recent stuff to move to REST because SOAP is deprecated).
However, you need to start by defining what you mean by "integrate"? It's quite difficult when you're working with legacy systems like Remedy as they can be quite insular and not expose much in the way of useful automated interaction.
The last three places I visited with a remit of "how do we integrate with Remedy" quickly decided that moving off Remedy on to something with better functionality (no, not always Jira) would be a better investment than trying to bludgeon Remedy into being useful.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs