Certain users or user groups in Jira should be able to login and View all the Tickets, reports and dashboards, However they should not able to create any new tickets in the system. How to achieve this in Jira.
Please can you let us know.
You can do this with the permission schemes.
There you can specify who is allowed to create, assign or edit issues, but also alot more.
This may help you:
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs