We set up a User Directory to connect to our Microsoft Active Directory. When we tested the remote directory connection, we got the following messages:
Test basic connection : Succeeded
Test retrieve user : Succeeded
Test get user's memberships with 0 groups retrieved. : Failed
Test retrieve group : Not performed
Test get group members. : Not performed
Test user can authenticate : Succeeded
After this, I could see that the AD users were imported into JIRA. But we can't log onto JIRA with those imported accounts. When I try to add one of the imported users to the group JIRA-users, we get the error message:
You cannot add user 'emonse' to group 'jira-users'. The user's directory is read only.
How can we proceed so that the imported AD users will be able to log into JIRA?
You can configure the connector to use 'Read only with local groups', and then specify the group that is included in JIRA Users permission. The user will then able to login.
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