Problems with Users Imported from LDAP/Microsoft Active Directory

We set up a User Directory to connect to our Microsoft Active Directory. When we tested the remote directory connection, we got the following messages:

Test basic connection : Succeeded

Test retrieve user : Succeeded

Test get user's memberships with 0 groups retrieved. : Failed

Test retrieve group : Not performed

Test get group members. : Not performed

Test user can authenticate : Succeeded

After this, I could see that the AD users were imported into JIRA. But we can't log onto JIRA with those imported accounts. When I try to add one of the imported users to the group JIRA-users, we get the error message:

You cannot add user 'emonse' to group 'jira-users'. The user's directory is read only.

How can we proceed so that the imported AD users will be able to log into JIRA?

1 answer

1 vote

You can configure the connector to use 'Read only with local groups', and then specify the group that is included in JIRA Users permission. The user will then able to login.

Suggest an answer

Log in or Join to answer
Community showcase
Jason Wong
Published 2 hours ago in Agility Beta

Welcome to agility

Every team in the world is unique, and so   Atlassian believes   that each and every team's best way of working  needs to  be molded to their unique circumstances  – ...

19 views 1 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot