We set up a User Directory to connect to our Microsoft Active Directory. When we tested the remote directory connection, we got the following messages:
Test basic connection : Succeeded
Test retrieve user : Succeeded
Test get user's memberships with 0 groups retrieved. : Failed
Test retrieve group : Not performed
Test get group members. : Not performed
Test user can authenticate : Succeeded
After this, I could see that the AD users were imported into JIRA. But we can't log onto JIRA with those imported accounts. When I try to add one of the imported users to the group JIRA-users, we get the error message:
You cannot add user 'emonse' to group 'jira-users'. The user's directory is read only.
How can we proceed so that the imported AD users will be able to log into JIRA?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG