While configuring SMTP I am getting the follow error
Unfortunately no connection was possible. Review the errors below and rectify:
•SocketTimeoutException: Read timed out
I am able to telnet to our mail server / SMTP relay without any issues and we have allowed the JIRA IP to relay to this SMTP server
Hey there, Zaheer.
Kindly refer to the following KB. Might be able to provide help on this issue:
Just double checking, are you able to telnet to SMTP server from JIRA host server? Anyway, please review the server settings using the IP and typing the TCP port instead of using the hotname and default port (field in blank).
Also, please paste here the logs messages from SMTP server when dropping the connection.
It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs