OnDemand versions falling behind?

It seems that our OnDemand instance is falling behind on JIRA and GreenHopper versions. I was under the impression that our instance would be upgraded simultaneously with the rest of the OnDemand instances. Do I have that wrong?

We're currently on GreenHopper 5.9.4 and JIRA 5.0.3-rc1, but there have been several GreenHoper OnDemand Releases since May that we haven't not been upgraded with. Current GreenHopper OnDemand appears to be 5.10.3 pushed on 2012-07-02

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All OnDemand applications should have the current versions as in (https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Application+Versions) . If you have something different, feel free to raise a support case through: https://support.atlassian.com . We can further investigate.

Hope that helps :)

Thank you. We are behind by several versions. I have filed a support ticket.

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