OTRS To Jira using api

I wonder if it is possible to perform an integration of OTRS with JIRA using API features because I use the ondemand version of Jira and I need to create an integration of the two tools, where a ticket is termed as bug should open a ticket in Jira.

There is this possibility?

1 answer

1 accepted

0 vote
Pedro Cora Atlassian Team Oct 29, 2013

Hi Walter,

You have to check if the available REST Functions of the JIRA API are suitable. For more details, check https://docs.atlassian.com/jira/REST/latest/

Basically, you need to have some webhook on your OTRS to fire up a create issue rest call. :)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

64 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you