Notification schemes are not working. Reporter is not being notified when issue is created.

[Deleted user]

Notification schemes are not working. Reporter is not being notified when issue is created.

[Jobin Kuruvilla [Adaptavist]]

I am guessing the users have "Notify of own changes" disabled under their profile. The reporter won't get the mail if he was the one who created the issue in that case.

[Deleted user]

"Notify of own changes" was turned off, turning it on solved the problem.

[Ramiro Pointis]

@Jobin is right... To do some tests try notifying other user too to see if he's recieving.

[Onkar Ahire]

Please check below condition.

1 ) Please check the notification scheme is been associated with the project or not .

2 ) Outgoing mail Configuration.

3 ) Email Address of reporter.

4 ) I appreciate what Jobin has said, Please check User Profile >> In preferences >> there you will see My Changes configuration might be set as "Do not notify me" please set it to be "Notify me"

Regards

Onkar Ahire!