It seems that suddenly we are not getting any notification emails. This includes ticket creation, updates, and closures. I've used the "Send email" tool to send an test email to a group and this works fine but nothing else seems to be working.
I have not W have not changed the default notification scheme lately, and it is still applied to all of our projects.
If I knew of anything else to check or do i would, but at this point I'm just looking for a little direction.
Good news, at least we know it isn't a Jira server problem. Now, it could be two things I think.
One, maybe there was a change in the notification scheme that you weren't aware of.
Two, maybe there were changes on the Workflow. You could check if you are using the same workflow and workflow scheme as always. If no one changed that you could check inside the workflow you are using if there were changes on any 'Event fire' on the Post-Functions of the transitions.
I seem to be experiencing the same problem with Atlassian OnDemand. I've tried with the default notification scheme, and also with a simple notification scheme which does nothing but email the reporter when an issue is created. I've checked our spam filtering (using google apps + postini), and no messages are getting caught there.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG