Not able to "Edit Option" in Custom Fields

Hello Team,

I am facing a critical problem...

I am not able to Edit Options in Custom Fields.. I am attaching a Screenshot.

My Understanding on the issue is like this...

Last Week I had done a Bulk Update in DB in the customfieldoptions table, where we had uploaded a csv file in our sql server 2008 database.

I think the error is because of the same Upload.

Currently, the system is in Production and issues are getting logged, so I am sure, I will have an problem Restoring the Backup.

Please suggest a solution where the database is Restored with Correct Values and the Data from production is not lost.

1 answer

It is NEVER wise to update the database, especially whilst JIRA is running. If you ever have to at least shut down JIRA and restart it. It is always a risky operation. Backups should be taken beforehand, heavily tested after and restore if needed.

Have you tried a re-index as well as an integrity check? Do note re-index *will* put JIRA offline.

Are there any errors in the logs?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 12 hours ago in Canada

Happy New Year - First AUG of the year - great success

Hi Everyone, Hope everyone had a great holiday season and is ready for an exciting 2019.  We had our first AUG last night featuring Tempo Timesheets.  A great presentation and lots of int...

15 views 0 1
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you