No administrator access via crowd after upgrade JIRA from 4.2 to 5.1

I upgraded my JIRA install from 4.2 to 5.1 but now when I log in I do not get administrator access even though I am in the jira-administrators group. My authentication is via a CROWD 2.3.3 installation.

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Accepted answer

I had run through that to no avail.

Scenario A:

selectperm_parameter fromschemepermissions wherePERMISSION=0;


selectperm_parameter fromschemepermissions wherePERMISSION=44;


selectchild_name fromcwd_membership whereparent_name='jira-administrators';




jkenny <-- this is my user


So from that it should be correct no?

I wonder why this:

SELECT * FROM schemepermissions WHERE permission IN (0,44);


10000 0 group jira-administrators

10041 44 group jira-administrators

Should the perm_parameter for perm 44 be change to jira-system-administrators in the DB?

I had to run this: UPDATE schemepermissions SET perm_parameter='jira-system-administrators' WHERE permission=44;

and add jira-system-administrators to my crowd.


This is quite odd, but don't worry. You can follow what is described in this article (the Crowd users are also kept on the JIRA database) to retrieve your JIRA administrator permissions. Just remember to perform a database backup before modifying any value.

Best regards,
Lucas Timm

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