Need more information on mail handler

we want to use mail handler option.

Can we use it for jira studio. also can we configure it as to send from our email address to jira email address, how this works.

If we use it for studio, how issues will get created for different projects with same email address.

1 answer

0 vote


The standard handlers have a simple rule - if the summary has a Jira issue in it, then it's a comment on that issue. Otherwise, it will be created in the default project configured in the handler.

If you want something more complex or clever, you'll have to find or write it a handler to do it.

Although, the short answer is inevitably "look for the JEMH", as it can do that, and a lot more.

Suggest an answer

Log in or Join to answer
Community showcase
Alexey Matveev
Published Saturday in Jira

How to run Jira in a docker container

Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...

47 views 1 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot