I am in desperate need of a means of exporting workflow definitions with all the transitions, screens, conditions, etc. presented in a single view in order to formally document the workflows, compare workflows among projects, and detect changes. The workflow designer diagrams only give me part of the picture; screenshots only give me part of the picture. The XML export is not useful for these purposes, since it is not readily accessible by human beings. It also makes it difficult for me to convince new projects to use JIRA, because I can't explain in a reasonable amount of time how to make it work.
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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