Can we ask that a backup of our projects be performed so that we can simplify these to move them to Greenhopper.
You can use your Backup Manager to get an export of your issues:
https://confluence.atlassian.com/display/AOD/Exporting+issues
On a subset of instances that have JIRA OnDemand only, the JIRA Backup Manager menu cannot be found on the user interface.
Workaround: Access the two menus with one of the following URLs.
https://<account_name>.atlassian.net
/plugins/servlet/ondemandbackupmanager/admin
https://<account_name>.jira.com/plugins/servlet/ondemandbackupmanager/admin
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