Navigation link for Rapid Board throws exception

[Paul Casper]

After clicking the arrow next to 'Agile' in the navigation bar and clicking 'Rapid Board', the resulting page throws an exception as follows:

Note that I can view the Rapid board by going to 'Manage Rapid Views' and clicking 'Use' next to the view I created. I just can't use the link in the navigation bar.

An exception occurred

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

• Exception: 'soy' is undefined
• Resource: https://csudev.atlassian.net/s/en_USz4iof7/663/41/5.7.5-studio/_/download/batch/com.pyxis.greenhopper.jira:gh-rapid-welcome/com.pyxis.greenhopper.jira:gh-rapid-welcome.js</li<>>
• Line: 11

Environment

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MS-RTC LM 8; InfoPath.3; .NET4.0C)

[Azwandi Mohd Aris]

Hello, this is actually a known bug - https://studio.atlassian.com/browse/JST-5736. You might want to keep an eye on the bug report for further progress.

A workaround to this problem is to access/use rapid views via "Manage Rapid Views" -> "Use".