My user stories are broken up into sub-tasks & I cannot see partial progress of my user story on Portfolio even though a bunch of my sub-tasks are done/closed. My customer is not getting the complete picture as a result. Help please!

This question is in reference to Atlassian Documentation: Status and progress tracking

My user stories are broken up into sub-tasks & I cannot see partial progress of my user story on Portfolio even though a bunch of my sub-tasks are done/closed. My customer is not getting the complete picture as a result. Help please!

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I'd like to know the answer to this as well. 

 

Our work is broken down the same way and sized using points.  However, there is no change in, for example, Portfolio's burn down chart until a story is closed. 

 

What is the proper way to add points so that you have finer granularity on progress when you structure stories this way?

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