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My SEN number does not appear in my Bamboo license key details page

ehealthwise
ehealthwise October 16, 2012

My SEN is SEN-178998 is available under my login for my.atlassian.com but is not available under my installation of Bamboo > System > License Details > License Key Details page > Support Entitlement Number (SEN).

Is there a way of entering this information?

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Sultan Maiyaki
Sultan Maiyaki
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October 16, 2012

The SEN can not be added manually as they are only encoded into PAID version 2 licenses and since January 2011 evaluation licenses. It appears like your license looks like a v1 license not a v2.

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Bhushan Nagaraj2
Bhushan Nagaraj
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October 16, 2012

Not sure but do your server ID's on your my.atlassian.com and you license key details page match?

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