My SEN number does not appear in my Bamboo license key details page

My SEN is SEN-178998 is available under my login for my.atlassian.com but is not available under my installation of Bamboo > System > License Details > License Key Details page > Support Entitlement Number (SEN).

Is there a way of entering this information?

2 answers

Not sure but do your server ID's on your my.atlassian.com and you license key details page match?

The SEN can not be added manually as they are only encoded into PAID version 2 licenses and since January 2011 evaluation licenses. It appears like your license looks like a v1 license not a v2.

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