I used to have a 5 user commercial licence but 2 days ago Nick Mason of Atlassian said that I now have a ten-user license as that's the minimum tier available in OnDemand, so why can my 6 User not join. He gets the invitation email but when he clicks the signup button, it says:
We cant sign you up at the moment as the user limit has been reached. For futher assistance, please contact your JIRA admininstrators.
Check your OnDemand account settings - is it definitely saying 10 users?
Also check your user count in the Jira list - it should say "you have X users, of which Y count towards your licence limit"
Another week, another Topic Tuesday! Agile has been on my mind a lot lately because I've seen good implementations and bad implementations, but now as a Jira admin it matters more to me whether...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events