This is NOT minecraft support.
We are a community of users of Atlassian software, which mojang happen to use for their support system. Please read their site properly and ask them for help.
(And please moderate your language - swearing offends a lot of people and makes them likely to ignore you or post something offensive back instead of helping)
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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