Migration from JIRA OnDemand to JIRA configured on the server

Hi,

Is there any way to migrate JIRA OnDemand to JIRA configured on the server?

Thanks.

5 answers

1 accepted

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Contact support at OnDemand for an export of your data, it'll be importable on download. I'd recommend you do it early on in your migration cycle - you'll want to test it before planning a move.

Note that this answer was true at the time of writing, but now customers can download their own exports at any time. See https://confluence.atlassian.com/display/AOD/Backing+up+and+exporting+data for more information.

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Great.. I have another question. We have on-demand JIRA and self hosted confluence. I want to use JIRA user management in confluence. Is this possible? If yes what shoud i need to do?

Unfortunetly that is not possible as Crowd OnDemand (and that is what JIRA OnDemand uses for its own user management) is a restricted component.

Please if possible try to keep unrelated questions on different threads so everyone can benefit from the answers/karma points easily. ;)

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Does the export also include the users and their data?

This dump will include all user data which is stored in JIRA DB (usernames, e-mails, display names, user properties, group membership, etc.)

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Just to give an updated answer on this subject: the whole migration process is well documented here: https://confluence.atlassian.com/display/JIRA/Migrating+from+JIRA+Cloud+to+JIRA+Server

Cheers,
Felipe

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Migrating from onDemand to Jira server ran in to an issue with DB versions. Imported the backup as instructed but upon restarting the Jira service got this error:

****************************************************************************************************

Failed to start JIRA due to a build number inconsistency.

The data present in your database is newer than the version of JIRA you are trying to startup.

Database version is: 64000

JIRA app version is: 6331

Please use the correct version of JIRA. You are running: 6.3.3#6331-sha1:d919e5c6aac4bdb845e5512db42aa18387f6a299

****************************************************************************************************

Since the onDemand version is upgraded first, how is one to migrate away from it?

Any advice?

Thanks,

Cullen

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