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Migration error

Wilco van Rooij Mar 31, 2014

Hi all,

We recently went from onDemand to the Hosted version of Jira.
I've been trying to import all our existing issues without any success unfortunately.

Getting the following error after about 30% of the import:

Error importing data: org.xml.sax.SAXException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:Action][id,16121][body,😳][author,wilco][updated,2013-11-29 14:44:04.14][created,2013-11-29 14:44:04.14][issue,15326][type,comment][updateauthor,wilco] (SQL Exception while executing the following:INSERT INTO jiraaction (ID, issueid, AUTHOR, actiontype, actionlevel, rolelevel, actionbody, CREATED, UPDATEAUTHOR, UPDATED, actionnum) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (Incorrect string value: '\xF0\x9F\x98\xB3' for column 'actionbody' at row 1)) java.lang.Exception: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:Action][id,16121][body,😳][author,wilco][updated,2013-11-29 14:44:04.14][created,2013-11-29 14:44:04.14][issue,15326][type,comment][updateauthor,wilco] (SQL Exception while executing the following:INSERT INTO jiraaction (ID, issueid, AUTHOR, actiontype, actionlevel, rolelevel, actionbody, CREATED, UPDATEAUTHOR, UPDATED, actionnum) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (Incorrect string value: '\xF0\x9F\x98\xB3' for column 'actionbody' at row 1))

Seems to be a database error, however I do not know how to fix this.

systeminfo:

Windows server 2008 R2 Enterprise (VM)
Apache 2.2.21
Latest Jira installation (6.2)

Thanks in advance!

1 answer

1 accepted

2 votes
Answer accepted
Timothy Chin Community Leader Apr 01, 2014

Looks like there are some corrupted content in your data. I would recommend opening up the XML files and cleaning them out manually.

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