after evaluating JIRA OnDemand for a month we decided to buy it but move it to a local server.
I exported the data using the backup manager https://sitename.atlassian.net/plugins/servlet/ondemandbackupmanager/admin and imported it using the Restore System feature (/secure/admin/XmlRestore!default.jspa).
Unfortunately, I receive the following error message: The xml data you are trying to import seems to be from a newer version of JIRA. This will not work.
I installed the newest available version of JIRA (5.1.2). The entities.xml file which is part of the backup zip reveals that our OnDemand evaluation instance is already using 5.2:
JIRA Build : 5.2-m01#801-sha1:64b2711279bea95f4bef1d3c6b6c5edda6c8d086
Build Date : Sun Jul 22 00:00:00 CEST 2012
Is there another way to migrate data from our OnDemand evaluation instance to our local installation?
Since OnDemand instance is a bit different than the standalone, OnDemand use a different set of build number which may cause standalone version to think that the XML export comes from a higher version. Please refer to uor knowldge base article here for detailed information on how to solve this issue:
Hope it helps.
This was related to a bug which incorrectly reported the build number in the properties (https://jira.atlassian.com/browse/JRA-29841), which has been fixed. For 5.1.5 versions, the workaround is -
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