after evaluating JIRA OnDemand for a month we decided to buy it but move it to a local server.
I exported the data using the backup manager https://sitename.atlassian.net/plugins/servlet/ondemandbackupmanager/admin and imported it using the Restore System feature (/secure/admin/XmlRestore!default.jspa).
Unfortunately, I receive the following error message: The xml data you are trying to import seems to be from a newer version of JIRA. This will not work.
I installed the newest available version of JIRA (5.1.2). The entities.xml file which is part of the backup zip reveals that our OnDemand evaluation instance is already using 5.2:
JIRA Build : 5.2-m01#801-sha1:64b2711279bea95f4bef1d3c6b6c5edda6c8d086
Build Date : Sun Jul 22 00:00:00 CEST 2012
Is there another way to migrate data from our OnDemand evaluation instance to our local installation?
Since OnDemand instance is a bit different than the standalone, OnDemand use a different set of build number which may cause standalone version to think that the XML export comes from a higher version. Please refer to uor knowldge base article here for detailed information on how to solve this issue:
Hope it helps.
This was related to a bug which incorrectly reported the build number in the properties (https://jira.atlassian.com/browse/JRA-29841), which has been fixed. For 5.1.5 versions, the workaround is -
Hi all Lets make this Friday fun really fun and post one (or more) of your best jokes! The joke can be about an Atlassian product, or just a really fun joke you want to share! I’m not the best j...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot