Microsoft Active Directory Integration

I need to integrate the Microsoft Active directory where all of our company's users are stored into a new installation of Jira 5.1.6 on a Linux RHEL6 machine. I have questions in regards to the configuration of this procedure. I set up everything to the best of my knowledge and tested my connection afterwards, it fails on step 2. Here is the issue that comes up. The user I used is my very own, so I'm assuming it's another setting somewhere. Thanks.

Test retrieve user : Failed

org.springframework.ldap.LimitExceededException: Referral limit exceeded; nested exception is javax.naming.LimitExceededException: Referral limit exceeded Root exception is com.sun.jndi.ldap.LdapReferralException: LDAP: error code 10 - 0000202B: RefErr: DSID-031007EF, data 0, 1 access points ref 1: 'us.saic.com' ; remaining name '' ; remaining name ''

For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.

3 answers

This widget could not be displayed.

Hi Frank,

I believe you are experiencing a problem similar to the one described here.

Please try disabling Follow Referrals on your User Directory configuration.

You could also try using a BaseDN more restricted if you are not using all users referred on that.

Hope this helps,

Marcus Silveira

Hi Marcus,

Thanks for the reply. I went ahead and disabled "Follow Referrals" and it now just says incorrect username or password. Before it would just time out. How could I restrict the BaseDN some more?

This widget could not be displayed.

The user I am using under the "Server Settings" sectio when adding a new user directory must have admin rights to the active directory server. Is this correct?

This widget could not be displayed.

I kindly suggest you to check the log to find out the error message, but I guess it could be an incorrect password.

Would be possible to clarify your last question?

Actually the BaseDN is important and useful for finding out and configuring the the LDAP structure of your server.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

68 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you