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Mantis import into JIRA fails with NPE

I try to import projects from Mantis. Some of them get imported fine, but one fails (at the first step) with an NPE:

2013-04-22 18:07:07,695 INFO - Importing: Issues
2013-04-22 18:07:07,695 INFO - ------------------------------
2013-04-22 18:07:07,695 INFO - Only new items will be imported
2013-04-22 18:07:23,112 INFO - ------------------------------
2013-04-22 18:07:23,112 INFO - Finished Importing : Issues
2013-04-22 18:07:23,112 INFO - ------------------------------
2013-04-22 18:07:23,112 ERROR - Unexpected failure occurred. Importer will stop immediately. Data maybe in an unstable state
	at org.apache.oro.text.regex.Util.substitute(Unknown Source)
	at com.atlassian.jira.util.RegexpUtils.replaceAll(
	at com.atlassian.jira.plugins.importer.imports.mantis.transformer.IssueTransformerVer118OrOlder.escapeMantisString(
	at com.atlassian.jira.plugins.importer.imports.mantis.transformer.IssueTransformerVer118OrOlder.transform(
	at com.atlassian.jira.plugins.importer.imports.mantis.transformer.IssueTransformerVer118OrOlder.transform(
	at com.atlassian.jira.plugins.importer.web.JdbcConnection.queryDb(
	at com.atlassian.jira.plugins.importer.web.JdbcConnection.queryDb(
	at com.atlassian.jira.plugins.importer.imports.mantis.MantisDataBean.getIssuesIterator(
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(
	at com.atlassian.jira.task.TaskManagerImpl$
	at java.util.concurrent.FutureTask$Sync.innerRun(
	at java.util.concurrent.Executors$
	at java.util.concurrent.FutureTask$Sync.innerRun(
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(
	at com.atlassian.multitenant.juc.MultiTenantExecutors$
	at com.atlassian.jira.task.ForkedThreadExecutor$
2013-04-22 18:07:23,115 INFO - No issues need to be reindexed.
No issue gets imported. I can guess that there is some text somewhere in mantis that doesn't suit the escaper, but I can't get further.
Any idea of where I can get more info ? A fix ?
-- Hugues

2 answers

0 votes
Yilin Atlassian Team Apr 23, 2013

Please be aware that : JIRA Importers plugin is compatible with Mantis versions 1.1.8 to 1.2.8.

You can go to the page "Administration >> Logging & Profiling " then add the package "com.atlassian.jira.plugins.importer" with the debug level and enable the SQL dump log, try again to check whether you can get more information about the issue?

Also, I would like to encourage you open a support ticket that we can help you qucikly move forward.

Thanks Yilin,

My Mantis version is 1.2.8. Ticket is opened at support desk. I will keep you informed on what happens next.

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