Mail Queue does not get flushed anymore

Recently our mail queue does not get flushed automatically. Once we detected a java lang OutOfMemoryException in our logs and restarted the server according to the descriptions in https://confluence.atlassian.com/display/JIRAKB/Notifications+Troubleshooting#NotificationsTroubleshooting-Noemailnotificationsarebeingreceivedbyanyone . After the restart the mailing service works for some minutes but finally the queue fills up and we have to manually flush.

We additionally tried to adapt the flushing interval without any result. Note that we did not perform any system updates. We just modified the outgoing email address. (But: manual test mail and manual flush works)

Best regards

1 answer

This widget could not be displayed.

It is a common issue and caused by Jira running out of memory. Have a look at this URL and please folow the resolution steps mentioned in here.

https://confluence.atlassian.com/pages/viewpage.action?pageId=191069

Rahul

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 5 hours ago in Statuspage

What are your best incident management tips and stories? #HugOps

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...

23 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you