Looking to upgrade from download version 3.12.3 to on-demand

We have a user license for Jira 3.12.3 suport and have gotten a trial license for 4.x and a Jira on-demand license. Ideally we would want to move to on-demand from our current version but it looks like we might have to do an upgrade to 4.4.X before we get Jira on-demand. Could you please suggest the best path for the move ?

2 answers

This widget could not be displayed.

Hi, here there is pretty good question about this. It's from 4.4 to 5, but I think it could be in the same way:

https://answers.atlassian.com/questions/40472/which-is-the-best-way-to-migrate-from-a-jira-4-4-instance-to-another-jira5-instance

This widget could not be displayed.
Nick Mason Atlassian Team May 08, 2012

Your plan is right on! JIRA 3.12.3 is too old to be able to be imported into OnDemand directly, so you'll need the intermediate step of importing into 4.4 first. Once that's done, export it back out to XML and you'll be able to bring it straight into OnDemand.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 3 hours ago in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

14 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you